Our Commitment
Akron-Canton Airport is committed to keeping you informed with essential traveler communications, as well as providing helpful information to make your visit as smooth as can be.
Traveler Info
COVID-19
The safety and health of our passengers and employees has always been and will continue to be our number-one priority.
We understand that some may need to travel during this time and in an effort to ensure passengers feel comfortable while traveling, CAK has made several proactive enhancements to our facility and our cleaning procedures. Below is information on what the airport is doing, travel impacts and operational impacts. This information is updated on a regular basis as information becomes available.
- Statewide Face Covering Order
- Travel Advisory
- What CAK is Doing to Protect Passengers and Employees
- Important changes implemented
The First in Ohio
Akron-Canton Airport is proud to be the first commercial airport in Ohio to receive global health accreditation from Airports Council International. The airport advocacy group states that this recognition demonstrates to passengers, staff, regulators and governments that CAK is “prioritizing health and safety in a measurable, established manner.”
By implementing cutting-edge cleaning products and instituting innovative health practices, we’re continuing to meet and exceed Customer expectations.
ADA Accessibility
Airport Services for Peoples with Disabilities
Akron-Canton Airport strives to be extremely user-friendly for persons with disabilities and does not discriminate on the basis of disability in access to, treatment of, or employment at the airport. CAK is dedicated to offering full ADA accessibility.
Access to the Airport and Parking
Handicapped parking spaces are available in all CAK parking lots, near shuttle pick-up areas and in front rows. All airport parking shuttles are lift-equipped. Wheelchair service is available from your airline inside the terminal building.
Elevators
Most of the Akron-Canton Airport Terminal is single-level. Elevator access to the second level is available in our new concourse. Generally speaking, if you see an escalator, there is an elevator nearby.
Paging for the Deaf and Hard of Hearing
If you anticipate receiving a page or if you wish to leave a standard audible page, call the airport information center at 330-499-4221 or 888-434-2359.
Restrooms
All public area restrooms are handicap accessible.
Wheelchairs
Wheelchairs are provided by the airlines for their customers. Service can be requested from the airline in advance or at the ticket counter when you check in.
Flying with Kids
Tips On and Preparing for Flying with Kids
We love kids, too. And it's great to see the excitement on their faces when they're about to get on an airplane. You never have to feel intimidated or stressed when flying with children, because at Akron-Canton Airport, it's easy-breezy! Take the guesswork out of your next vacation with our guide to Traveling with Kids, to make sure your vacation is memorable from start to finish. CAK offers flights to wonderful, family-friendly vacation destinations, so it’s with great pride that our airport is designed to make families like yours feel comfortable while here.
Business Travel from Akron-Canton Airport
Is your next big deal a flight away? Why not start the trip right by traveling the quick and easy way, through Akron-Canton Airport.
With nonstop service to top destinations and major hub access aboard American, Delta and United, travel options are abundant from CAK. Whether you're traveling domestically or internationally, make CAK your choice to make the deal.
Ohio's Real ID
Beginning May 3, 2023, the federal government will no longer consider standard driver licenses and identification cards as sufficient forms of identification for air travel for travelers 18 years of age and older. TSA (Transportation Security Administration) will require a federally-compliant driver license, identification card, or other acceptable form of identification such as a U.S. passport or military ID to fly within the U.S. Ohio driver licenses and identification (ID) cards issued prior to July 2, 2018, will not be accepted by the Transportation Safety Administration (TSA) after May 3, 2023. The Compliant and Standard cards cost the same.
If you want to be able to use your Ohio driver license or ID card to board a plane after May 3, 2023, you can renew early and follow the guidelines for issuance of a Compliant Card.
Frequently Asked Questions
To help make your trip more relaxing, we’ve put together the following commonly asked questions, so you can get answers fast.
Lost and Found
How do I contact the airport Lost & Found?
If you lost an item at a Security Screening Checkpoint, call the Transportation Security Administration toll free at 1-866-289-9673, or click here to send a message.
If an item was lost on a flight, please contact the airline directly.
For items lost in other parts of the airport terminal, call airport information at 330-499-4221.
If you are not sure where an item was lost, please contact both the TSA and airport information.
Any cash found, or turned over to the Airport Authority, will be documented with information from the person who found cash, including name, address, and contact information if available. After 90 days the monies will be donated as recommended by the individual who found the funds to one of these charities: Akron-Canton Regional Food Bank, United Way, MAPS Air Museum, Arts in Stark, or American Heart Association.
Provided the individual does leave all contact information, the Airport Authority will, after 90 days, make the entire amount of funds available to the selected charity.
The Airport Authority then will provide proof of donation, and make it in the name of the finder of the funds, if their information is not available, the airport has the authority to release funds to the various charities.
