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Employees

A Better Way To Go Akron Canton Airport

Mission:

To offer our Customers an exceptional travel experience; to be a major driver in the economic growth of Northeast Ohio; to manage our business sensibly and remain socially and environmentally responsible.

 

Vision:

By promoting safety, superior Customer service, maintaining fiscal responsibility and constantly investing in the improvement of the travel experience, we will continue to be a better way to go.

CAK Employees Mission Akron Canton Airport

Values:

  • Safety: Ensure the highest degree of safety and security for our passengers, tenants, staff and all stakeholders.
  • Accountability: Communicate openly and transparently, take ownership of our actions and have pride in the results we produce.
  • Growth: Anticipate, adapt and innovate based on industry trends in order to offer the air service our community needs, both through aeronautical and non-aeronautical efforts.
  • Integrity: Adhere to the highest ethical standards, fostering trust in each other and our relationships with our stakeholders and communities we serve in a quality environment.
  • Respect: Ensure that an attitude of care and consideration for ourselves and others is embedded in our work environment.

Employee News

JDEMIO Headshot

October 17, 2023

Joyce DeMio — Corporate Relations Manager

Joyce started at CAK as an Independent Contractor, Sales Manager Consultant for Frontier & AirTran. Prior to CAK, Joyce worked for PeopleExpress i... read more

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August 20, 2023

Sean Quinn — Operations Specialist

When Sean is not at CAK, you’ll find him with friends and family. Whether hiking, playing kickball, or shooting hoops – Sean enjoys getting outdoo... read more

airport

July 12, 2023

Lisa Dalpiaz — Vice President of Air Service & Business Development

Lisa is a Northeast Ohio native with a passion for airports, travel, aviation, and community. Starting at CAK as a Marketing Coordinator, Lisa has ser... read more

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June 30, 2023

Bob Mohr Named Recipient of our President's Award

We're shining a spotlight on Bob Mohr, recipient of our President's Award. As Vice President of Innovation Technology, Bob showcases our core values o... read more

Employee Spotlight

"A Better Way To Go" Award

Customer Service is our number one priority at the Akron-Canton Airport. To ensure our employees are providing the best experience possible, we have a customer service employee recognition program called "A Better Way to Go" award. We need your help recognizing those employees who assist you in making your travel experience at Akron-Canton Airport "A Better Way to Go." If you would like to share your wonderful experience with an employee, please nominate them for recognition below.

Nominations are accepted from employees, managers and the public. All employees and tenants are eligible to receive this nomination.

Congratulations, Kyla Jackson!

We’re honored to recognize Kyla as 'a better way to go' award recipient.

Congratulations, Kyla! Kyla was recently mentioned in an outstanding review that detailed her driven work-ethic, overall friendliness, and ongoing smile. The individual stated, "Kyla truly made my experience at CAK a better way to go."

Thank you, Kyla – your efforts elevated the travel experience at Akron-Canton Airport and are deserving of 'a better way to go.'

Congratulations on being named 'a better way to go' award recipient!

Employee and Tenant Badging

Office hours:
7:00 a.m.-11:00 p.m., seven days a week.

Badging office:
Akron-Canton Airport Aircraft Rescue and Firefighting/Operations Facility
4763 Mt. Pleasant Road, North Canton OH 44720

 

Training

Training opportunities are available for employees and tenants at the Akron-Canton Airport. Airport employees should visit Human Resources to learn more about online and in-person training to help you make your professional goals a reality. Both free and paid opportunities are available.

Airport tenants are welcome to join the airport in training opportunities. 

 

A Day in the Life at CAK

Employee Interviews

Benefits of a Career at CAK

Lost and Found

How do I contact the airport Lost & Found?
If you lost an item at a Security Screening Checkpoint, call the Transportation Security Administration toll free at 1-866-289-9673, or click here to send a message. If an item was lost on a flight, please contact the airline directly. For items lost in other parts of the airport terminal, call airport information at 330-896-2385. If you are not sure where an item was lost, please contact both the TSA and airport information.

Any cash found, or turned over to the Airport Authority, will be documented with information from the person who found cash, including name, address, and contact information if available.

If you find cash, then please catalog and record the sum ASAP. Turn cash over to the Airport Authority for safe keeping for 90 days, or turn over to rightful owner as reported missing.

After 90 days the monies will be donated as recommended by the individual who found the funds to one of these charities: Akron-Canton Food Bank, United Way, Maps Air Museum, Arts in Stark, and American Heart Association.

Provided the individual does leave all contact information, the Airport Authority will, after 90 days, make the entire amount of funds available to the selected charity.

The Airport Authority then will provide proof of donation, and make it in the name of the finder of the funds, if their information is not available, the airport has the authority to release funds to the various charities.

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