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A Better Way To Go Akron Canton Airport

Mission:

To offer our Customers an exceptional travel experience; to be a major driver in the economic growth of Northeast Ohio; to manage our business sensibly and remain socially and environmentally responsible.

Vision:

By promoting safety, superior Customer service, maintaining fiscal responsibility and constantly investing in the improvement of the travel experience, we will continue to be a better way to go.

CAK Employees Mission Akron Canton Airport

Values:

  • Safety: Ensure the highest degree of safety and security for our passengers, tenants, staff and all stakeholders.
  • Accountability: Communicate openly and transparently, take ownership of our actions and have pride in the results we produce.
  • Growth: Anticipate, adapt and innovate based on industry trends in order to offer the air service our community needs, both through aeronautical and non-aeronautical efforts.
  • Integrity: Adhere to the highest ethical standards, fostering trust in each other and our relationships with our stakeholders and communities we serve in a quality environment.
  • Respect: Ensure that an attitude of care and consideration for ourselves and others is embedded in our work environment.

Employee News

Mark

December 5, 2022

Mark Neyman — Field Maintenance at CAK

A message from Mark:Since arriving at CAK, I have really enjoyed learning from Jeff Rosette and Jeff Moore. Everyone I work with is willing to take ti... read more

CAK PA

October 24, 2022

President's Award

Congratulations to our President's Award recipients:Operations Department – group award for perfect score on annual FAA Pt. 139 Inspection, rigorous... read more

CAK v4

October 24, 2022

“a better way to go” award

Congratulations, Kim, Rick, Rachel, and Jeremy!We’re excited to recognize your team as “a better way to go” award recipients.We’re shining a s... read more

Chip

October 23, 2022

Chip Beadle — Asset Manager at CAK

A message from Chip:Bob, thank you for all the lessons learned and collaboration over the years while on your team. I sincerely enjoyed working togeth... read more

Employee Spotlight

"A Better Way To Go" Award

Customer Service is our number one priority at the Akron-Canton Airport. To ensure our employees are providing the best experience possible, we have a customer service employee recognition program called "A Better Wat to Go" award. We need your help recognizing those employees who assist you in making your travel experience at Akron-Canton Airport A Better Way to Go. If you would like to share your wonderful experience with an employee, please nominate them for recognition below. 

Nominations are accepted from employees, managers and the public. All employees and tenants are eligible to receive this nomination. 

Congratulations, Kim, Rick, Rachel, and Jeremy!

We’re excited to recognize your team as “a better way to go” award recipients.

We’re shining a spotlight on Kim, Rick, Rachel, and Jeremy for outstanding efforts to aid customers on a daily basis. Everyone who knows the team can say confidently that they work collectively to go above and beyond. Recently, Rick showed an airport guest to the restroom area. The individual commended the entire team and let David Regula know that Rick was “the nicest person she’s interacted with at an airport.” Your team truly makes a tremendous impact on everyone.

Congratulations on being named “a better way to go” award recipients!

Employee and Tenant Badging

Office hours:
7:00 a.m.-11:00 p.m., seven days a week.

Badging office:
Akron-Canton Airport Aircraft Rescue and Firefighting/Operations Facility
4763 Mt. Pleasant Road, North Canton OH 44720

 

Training

Training opportunities are available for employees and tenants at the Akron-Canton Airport. Airport employees should visit Human Resources to learn more about online and in-person training to help you make your professional goals a reality. Both free and paid opportunities are available.

Airport tenants are welcome to join the airport in training opportunities. 

 

Careers

We are excited that you are considering new opportunities within the organization! This section highlights open positions we hope you'll consider. As you explore ways to grow personally and professionally at the airport, we encourage you to connect with human resources to learn more.

Vice President, Landside, Planning and Infrastructure

General Application for Employment 

 

A Day in the Life at CAK

Employee Interviews

Benefits of a Career at CAK

Lost and Found

How do I contact the airport Lost & Found?
If you lost an item at a Security Screening Checkpoint, call the Transportation Security Administration toll free at 1-866-289-9673, or click here to send a message. If an item was lost on a flight, please contact the airline directly. For items lost in other parts of the airport terminal, call airport information at 330-896-2385. If you are not sure where an item was lost, please contact both the TSA and airport information.

Any cash found, or turned over to the Airport Authority, will be documented with information from the person who found cash, including name, address, and contact information if available.

If you find cash, then please catalog and record the sum ASAP. Turn cash over to the Airport Authority for safe keeping for 90 days, or turn over to rightful owner as reported missing.

After 90 days the monies will be donated as recommended by the individual who found the funds to one of these charities: Akron-Canton Food Bank, United Way, Maps Air Museum, Arts in Stark, and American Heart Association.

Provided the individual does leave all contact information, the Airport Authority will, after 90 days, make the entire amount of funds available to the selected charity.

The Airport Authority then will provide proof of donation, and make it in the name of the finder of the funds, if their information is not available, the airport has the authority to release funds to the various charities.

CAK Employee & Tenant Training Modules

 

CAK Employee and Tenant Training Modules must be completed by October 31, 2022. After review/completion of required training modules, please fill in the attendance form here and send to Tony Gentile via email for documentation.

 

To begin training, click on the respective session title below, then click on then download tab — click Start Slideshow from Beginning tab:

Storm Water Pollution Prevention Plan (SWPPP) | Required for all CAK Employees and Tenants

Deicing Standard Operating Procedures (SOP) | Required for all CAK Employees and Tenants that Participate in Deicing and Anti-Icing

Spill Prevention, Control and Counter Measures (SPCC) | Required for CAK Employees

 

If you have any comments or questions, please contact Tony Gentile via email at cakglycol@akroncantonairport.com

 

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