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Akron Canton Airport Cak Staff At Delta Airlines Gate

Dear Airport Employees,

The health and safety of CAK employees is among our top priorities. We will continue to operate with increased measures to mitigate the spread of COVID-19, while working closely with local health authorities. Additionally, we are following all directives from the Center for Disease Control (CDC) and World Health Organization (WHO). Please read below to learn more about tips and efforts to control the spread of this virus. We are actively monitoring the developments surrounding this pandemic. Thank you for your commitment to making CAK a safe, secure, and healthy environment for customers.

- Ren 

What CAK is Doing to Protect Passengers and Employees:

CAK is following the 5 protocols for all businesses. These include requiring face masks for employees at all times; requiring self-evaluation of health; mandating good hygiene; cleaning and sanitizing workplaces; and limiting capacity to meet and implementing social distancing guidelines. CAK has also implemented the following practices:

  • Installed additional hand sanitizer dispensers in prioritized areas throughout the airport
  • Placed CDC COVID-19 and hand washing posters through the restrooms and high-traffic areas.
  • Added sanitary wipes for wheelchairs
  • Increased the frequency and intensity of efforts to disinfect restrooms and other public areas with cleaning agents intended to kill germs
  • Continue to clean and sanitize all touch-points
  • Following construction specific guidelines for gate modernization program. 

Face Coverings: As of May 1, all CAK employees are required to wear a face covering when in public areas and around people (fellow employees, tenants and public). If working alone in an office, employees may carefully remove face coverings. CAK urges you to bring your own face covering, if you do not have one, CAK will do our best to acquire one for you. Find FAQs about face coverings in the workplace here.

As of May 1, CAK encourages tenants to wear fave coverings as they interact with others and enter into the public areas.   

Health Screenings: CAK is not one of the airports being screened by the U.S. Centers for Disease Control. Essential staff reporting to work at CAK are undergoing a temperature screening as they arrive; tenants are being asked to self-check before reporting to work.

Terminal Operations: Precautions and adjustments have been made to procedures and operations regarding terminal dinning, shopping, shuttle bus, passenger check-in, and TSA to ensure the safety of our travelers and employees. View detailed changes here.

Passenger Traffic at CAK: As airlines continue to reduce flight schedules, CAK is experiencing a reduction in passenger traffic. However, despite these reductions, the airport is still open and flights are still operating.

Parking Update: Lots have been consolidated to short-term and short-term covered. Shuttle service has been temporarily suspended.

TSA Hours: TSA’s security screening locations will now be operational between the hours of 6:00am to 11:00am and 6:00am to 12:30pm on days Spirit Airlines flies.

Routes at CAK: As airlines are reducing capacity system-wide, CAK will experience the following:

  • LaGuardia aboard American Airlines, daily service has been suspended for July and August 2020
  • Chicago aboard American Airlines, daily service has been suspended for July and August 2020
  • Washington D.C. aboard American Airlines, daily service has been suspended for July and August 2020
  • Houston aboard United Airlines, suspended through Sept. 30, 2020
  • Atlanta aboard Delta Air Lines: Temporarily suspended
  • Washington Dulles aboard United Airlines, launch suspended until September

CAK Visitor Information Center: Open 

Dining Information: CAK employees will still receive their employee discount.

  • Arby’s - Temporarily Closed
  • Buckhead Grill – Open 6am-2:30pm
  • CAK Marketplace near Gate 3 – Open 6am-3pm
  • Cinnabon – Temporarily Closed
  • Great Lakes Brewing Company - Open Thursday, Friday and Sunday from 9:30am to 12:30pm
  • Post-Security CAK Marketplace – Temporarily Closed
  • Royal Docks Taproom - Temporarily Closed

Families First Coronavirus Response Act Employee Rights:

Learn more about Paid Sick Leave & Expanded Family/Medical Leave under the Families First Coronavirus Response Act.

Emotional Support Helpline

United Health Care provides a FREE, “Emotional Support Helpline” regardless of whether you have a policy with them or not. If anyone feels they need to speak to someone about their emotional/mental health call 1-866-342-6892. Please stay on the line and you will be directed to support.

There are simple things you can do to help keep yourself and others healthy.

  • Wash your hands often with soap and water for at least 20 seconds, especially after blowing your nose, coughing, or sneezing; going to the bathroom; and before eating or preparing food
  • Avoid touching your eyes, nose, and mouth with unwashed hands
  • If you are able, stay home when you are sick
  • Cover your cough or sneeze with a tissue, then throw the tissue in the trash


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