3 Passengers – 3 Different Stories
A great part of my job is going down and meeting passengers that are going through the terminal and finding out what is going on and where they are traveling to. Yesterday within ten minutes, I talked with three sets of passengers which illustrate the diversity of the travel patterns of our passengers. The first group was a couple that I know, who were traveling on our AirTran Airways Tampa non-stop for a long weekend at their home in Sarasota. They had work to do on their second home and they love the price and convenience of using CAK and how we have been a part of making their lifestyle possible. Our daily non-stops to Florida make having second homes in the sunshine state all the more feasible.
The second passenger was a businessman going to Detroit on Northwest and actually was on his second trip to the airport that day. His first flight had been canceled due to thunderstorms in Detroit. He got to do something between flights that people would not have the liberty to do at big congested airports; he went home (he lives 10 minutes from the airport), did a few things around the house for an hour or so and returned to make his flight for his afternoon meetings in Detroit.
The third passenger that I ran into was looking for a fax machine. He had arrived from New York and needed to send an important fax, so I took him up to my office to send one. It turns out that the gentleman had flown in to New York from Paris the night before, where he had participated in the LeMans Race and was heading to races being held at the Mid Ohio Race Course near Mansfield. I don’t know a lot about racing but he travels around the world and is part of a set up teams for championship racing. He gave me a picture of one of the race cars and I am bound and determined to learn what type of racing he participates in.
What the point of all of this rambling on today? These three passengers underscore the dynamic nature of CAK as we play an important part in people’s lifestyles and business ventures. All of us here at the airport find these interactions with those passengers to be incredibly energizing and with them we continue to learn about your travel needs and experiences and how we as the airport play such as important part in people’s lives.
Comments
add a commentYNG: (http://yngair.wordpress.com) 06/24/2006 12:06 PM
Very interesting as always... Any chance you guys go international. I feel you guys would do well with some AirCanada JAZZ to Toronto?
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